Service Advisor

Location US-GA-Canton
ID 2024-1802
Category
Service
Position Type
Regular Full-Time
Remote
No

Overview

 

Competitive Pay Plan!
Great Benefits!

 

 

Join our Winning Team at Shottenkirk CDJR Canton! Are you a skilled service professional looking for a rewarding career opportunity? Look no further!

At Shottenkirk CDJR Canton,we take pride in providing top-notch care for every customer that comes through our doors. Our team of dedicatedservice professionals ensures that each customer receives the highest quality service. Join us in our state-of-the-art facilities, where you'll have access to cutting-edge technology and tools to enhance your sales skills and expertise.

 

As part of the Shottenkirk Automotive Group, recently recognized as Automotive News' #1 Fastest Growing Dealership Group nationwide, we are committed to investing in our team members' success. With a focus on sales training and promoting from within, we offer unparalleled opportunities for career advancement and professional growth.

 

Why choose Shottenkirk? As a family-owned business with over 60 years of history, we understand the importance of fostering a supportive and inclusive workplace culture. Join a team where people come first, and where your contributions are valued and recognized.

 

Don't miss out on this incredible opportunity to take your sales career to the next level! Apply online today and become part of the Shottenkirk family.

 

About Shottenkirk Automotive Group:

 

With 27 Automotive Dealerships across 6 states and over 2,300 employees, Shottenkirk Automotive Group is a leading name in the industry. As a family-owned business, we prioritize building lasting relationships with our employees, customers, and communities. Join us and be part of something truly special.

Job Description

Service Advisor - Greet customers and assist them with any inquiries. Effectively communicate with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the range of services available and contacting customers to update them about their vehicle’s repair status..

Benefits

  • We offer:

    • Competitive hourly rate paid on a semi-monthly basis
    • Employee discounts on products, services, and vehicle purchases
    • 5-day work week
    • Closed on Sundays
    • Employer- paid holidays and paid time off
    • Employee Referral Program of up to $500 per referral
    • Medical, Dental, and Vision Insurance
    • 401(k) plan
    • Provided lunch on Saturdays
    • Career advancement opportunities and promotions from within
    • Paid Training
    • Long-term and short-term disability
    • Employee Assistance Program
    • Company-paid life insurance for full-time employees (additional coverage available)
    • Charity and Community Outreach Opportunities
    • Skillset enhancement opportunities
    • Employee Recognition Programs
    • Company giveaways to local events and attractions
    • Family-owned and family-operated
    • Discount pricing on products, events, and attractions

    Future growth possibilities – we promote from within!

Responsibilities

Service Advisor

  • Greet customers and assist them with any inquiries.
  • Consult with customers on applicable service specials.
  • Document services declined and ask for follow-up on future service considerations.
  • Keep customers informed on completion times, service expenses, and possible changes
  • Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed
  • Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
  • Build strong relationships with the customers
  • Other duties as assigned 

Qualifications

Service Advisor

  • Service Advisor Experience Required
  • An energetic, upbeat, engaging attitude
  • CDK Experience is a plus!
  • Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment
  • Valid Driver's license and clean driving record
  • Able to work efficiently and multi-task in a fast-paced environment.
  • Strong written and oral communication skills

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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