Parts Advisor

Location US-TX-Boerne
ID 2024-1641
Category
Parts
Position Type
Regular Full-Time
Remote
No

Overview

 

We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community. We are a company where your dedication and hard work can be both financially rewarding and provide opportunities for advancement.

Parts Advisor Job Description

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner and informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

Benefits

  • Competitive pay plan with great income potential!
  • Medical, Dental, and Vision Insurance
  • 401(k) retirement plan
  • Paid Vacation / Sick time
  • Opportunity for advancement
  • State-of-the-art facility

Responsibilities

Parts Advisor

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line
  • Answers phone calls, providing price quotes and other information
  • Provides high level of service to internal and external customers
  • Pulls and fills orders from stock
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notifies the service advisor and/or the customer when ordered parts have been received
  • Ensures all internal requests for parts are billed on service repair order
  • Ensures that all external charge sales are signed by the customer and all customers receive their copy of the invoice
  • Issues credit for any parts returned and ensures the original voice is available to verify purchase and pricing
  • Replenishes assigned inventory daily
  • Participates with the parts manager in maintaining a lost sales tracking program
  • All other duties as assigned

Qualifications

Parts Advisor

  • Previous experience preferred
  • Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment
  • Valid driver's license and good driving record
  • Please upload your resume and complete the online assessment
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

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